Public Safety Insights Newsletter: How to Gain Buy-in from Resistant Stakeholders

February 24, 2016 VOLUME 4, ISSUE 3 How to Gain Buy-in from Resistant Stakeholders Public Safety Insight: Following a proven process that takes a positive approach enables you to win over resistant stakeholders no matter the issue at hand. Human beings seem hard-wired to resist change, even when we believe the promised outcome will be [Continue Reading…]

Public Safety Insights Newsletter: June 25, 2014

June 25, 2014 VOLUME 2, ISSUE 12 Merger Tips from a Business-oriented Fire Chief Public Safety Insight: Public safety leaders can effect successful mergers and consolidations by applying lessons learned in business.   Fire Chief David Sparling of the North Huron Fire Department brings a unique perspective to his job. As a long-time owner of [Continue Reading…]

Public Safety Insights Newsletter: April 23, 2014

April 23, 2014 VOLUME 2, ISSUE 7 The Key to Successful Change Efforts Public Safety Insight: The key to successful change efforts is building and maintaining quality relationships with your stakeholders. There are all kinds of changes occurring in the public safety arena – e.g., adapting to new economic realities, consolidating internal or external functions, [Continue Reading…]

New Apparatus for Lake Havasu City Fire Department

To follow up on my April 9th newsletter describing the process by which Fire Chief Dennis Mueller received approval to replace half his department’s apparatus, I thought you might like to see pictures of the new rigs. Chief Mueller was kind enough to share these photos, taken at the manufacturer’s plant few weeks before delivery. [Continue Reading…]

Recording of IAFC Webinar on Relationship Interoperability Now Available

If you missed our IAFC-sponsored webinar, Relationship Interoperability: How to Excel at the Human Side of Operational Effectiveness, you can listen to it now! Simply go to the Resources page of this web site and scroll down to the bottom. And let us know what you think! © 2014 Pat Lynch. All rights reserved.

Public Safety Insights Newsletter – December 18

December 18, 2013 VOLUME 1, ISSUE 4 How to Change the Public Safety Conversation Public Safety Insight: To change the conversation about public safety, change the question. The way you define and discuss any issue determines the likelihood that you can resolve or address it successfully. "Framing" means to put something in perspective so you [Continue Reading…]

The ROI (Return on Investment) of Storytelling

Inspired by the story of one of their own members who is a 10-year breast cancer survivor, members of Long Beach (CA) Firefighters Local 372 took action to support Breast Cancer Awareness month in October. What they did seemed relatively straightforward: print 500 pink t-shirts, distribute them to department members and community groups, and take [Continue Reading…]