February 24, 2016 VOLUME 4, ISSUE 3 How to Gain Buy-in from Resistant Stakeholders Public Safety Insight: Following a proven process that takes a positive approach enables you to win over resistant stakeholders no matter the issue at hand. Human beings seem hard-wired to resist change, even when we believe the promised outcome will be [Continue Reading…]
Public Safety Insights Newsletter: How to Gain Buy-in from Resistant Stakeholders
February 24, 2016 by Leave a Comment
Public Safety Insights Newsletter: June 25, 2014
June 25, 2014 by Leave a Comment
June 25, 2014 VOLUME 2, ISSUE 12 Merger Tips from a Business-oriented Fire Chief Public Safety Insight: Public safety leaders can effect successful mergers and consolidations by applying lessons learned in business. Fire Chief David Sparling of the North Huron Fire Department brings a unique perspective to his job. As a long-time owner of [Continue Reading…]
New Apparatus for Lake Havasu City Fire Department
April 21, 2014 by Leave a Comment
To follow up on my April 9th newsletter describing the process by which Fire Chief Dennis Mueller received approval to replace half his department’s apparatus, I thought you might like to see pictures of the new rigs. Chief Mueller was kind enough to share these photos, taken at the manufacturer’s plant few weeks before delivery. [Continue Reading…]
Public Safety Insights Newsletter – December 18
December 18, 2013 by Leave a Comment
December 18, 2013 VOLUME 1, ISSUE 4 How to Change the Public Safety Conversation Public Safety Insight: To change the conversation about public safety, change the question. The way you define and discuss any issue determines the likelihood that you can resolve or address it successfully. "Framing" means to put something in perspective so you [Continue Reading…]
The ROI (Return on Investment) of Storytelling
October 31, 2013 by Leave a Comment
Inspired by the story of one of their own members who is a 10-year breast cancer survivor, members of Long Beach (CA) Firefighters Local 372 took action to support Breast Cancer Awareness month in October. What they did seemed relatively straightforward: print 500 pink t-shirts, distribute them to department members and community groups, and take [Continue Reading…]
