Public Safety Insights Newsletter: Is it Time to Move On? Four Tools to Help You Let Go

September 7, 2016 VOLUME 4, ISSUE 11 Is it Time to Move On? Four Tools to Help You Let Go Public Safety Insight: “Sometimes we have to let go of the good things in life to make room for the great things.” Recently as I was talking with a fire chief about succession management in [Continue Reading…]

Public Safety Insights Newsletter: How to Stop Having the Same Unproductive Conversations Over and Over

August 24, 2016 VOLUME 4, ISSUE 10 How to Stop Having the Same Unproductive Conversations Over and Over Public Safety Insight: There are four simple techniques you can use to change your conversations from unproductive to productive. Have you ever had the same conversation over and over again because an undesirable behavior or outcome failed [Continue Reading…]

Public Safety Insights Newsletter: How Healthy is Your Retention Process?

July 20, 2016 VOLUME 4, ISSUE 9 How Healthy is Your Retention Process? Public Safety Insight: A healthy retention process enables an organization to retain good performers long-term and to release poor performers in a timely manner. I define "healthy retention" as an organization’s ability to retain good performers long-term and to release poor performers [Continue Reading…]

Public Safety Insights Newsletter: How to Increase the Likelihood of a Good Person-Job-Agency Fit

June 29, 2016 VOLUME 4, ISSUE 8 How to Increase the Likelihood of a Good Person-Job-Agency Fit Public Safety Insight: To increase the likelihood of a good person-job-agency fit, provide candidates with a realistic job preview. One often unrecognized fact about hiring and promotional processes is that a job interview is a two-way evaluation. That [Continue Reading…]

Public Safety Insights Newsletter: Why Timing is Everything

June 1, 2016 VOLUME 4, ISSUE 7 Why Timing is Everything Public Safety Insight: First responders who lack the necessary expertise for achieving a key outcome serve their communities well and set a good example when they call an expert right away instead of trying to do it themselves. Years ago I was hired by [Continue Reading…]

Public Safety Insights Newsletter: There’s More than One Way to Build Your Legacy

May 11, 2016 VOLUME 4, ISSUE 6 There’s More than One Way to Build Your Legacy Public Safety Insight: Some legacies arise from heroic efforts on or off the fire ground. Most, however, are built on everyday actions, decisions, and choices that affect the community’s safety, health, and economic viability. Dr. Pat Lynch   There [Continue Reading…]

Public Safety Insights Newsletter: Recipe for Successful Strategy Implementation

April 8, 2016 VOLUME 4, ISSUE 5 Recipe for Successful Strategy Implementation Public Safety Insight: You dramatically increase the likelihood of achieving the goals in your strategic plan if you develop an implementation plan vs. an action plan. As my senior year in college wound down, it occurred to me that I ought to get [Continue Reading…]

Public Safety Insights Newsletter: 3 “Secrets” to Successful Community Outreach

March 23, 2016 VOLUME 4, ISSUE 4 3 “Secrets” to Successful Community Outreach Public Safety Insight: You already know the “secrets” to successful community outreach efforts. You just have to recognize and apply them in a different context. If asked, how would the employees in your agency say they view community outreach? Would they describe [Continue Reading…]

Public Safety Insights Newsletter: How to Create Meaningful Measures

February 10, 2016 VOLUME 4, ISSUE 2 How to Create Meaningful Measures Public Safety Insight: Whether used in a strategy, an annual report, or a promotional process, meaningful measures make your life easier.  By “meaningful measures” I mean indicators that demonstrate performance and/or outcomes clearly to the target audience. For example, in a strategy, measures [Continue Reading…]

Public Safety Insights Newsletter: Are You Espousing Excellence but Settling for Mediocrity?

January 27, 2016 VOLUME 4, ISSUE 1 Are You Espousing Excellence but Settling for Mediocrity? Public Safety Insight: Agencies that claim to aspire to excellence yet fail to set themselves and their employees up for success are letting their communities down.    The mission and/or vision statements of most public safety organizations make a commitment [Continue Reading…]