How would you rate the quality of your relationships with internal stakeholders such as personnel, union officials, and in-house governance bodies (e.g., fire commissioners)?
What about your relationships with external stakeholders such as the public, partners, and decision-makers (e.g., politicians, administrators)?
Would you like to learn some practical, immediately usable tips and techniques that will enhance good relationships and definitely improve your interactions with those whose collaboration, assistance, and/or support is mission-critical?
If so, I invite you to join me for my free, IAFC-sponsored webinar, “Relationship Interoperability: How to Excel at the Human Side of Operational Effectiveness,” on January 16th at 11 a.m. Eastern time/8 a.m. Pacific time.
Although the term “interoperability” usually is associated with communication systems and processes, the fact that people are required to plan, develop, implement, and maintain those systems means that human beings are an integral part of operational effectiveness. Thus the quality of your relationships with those who influence any aspect of your agency’s effectiveness is mission-critical. In addition to discussing how to enhance your interactions with internal stakeholders, we also will address how to relate successfully with external stakeholders. To register for this webinar and/or obtain more information about it, please visit the IAFC web site at http://www.iafc.org/Education/Events.cfm?ItemNumber=7301.
Can’t make the call? A recording of the webinar will be available on the IAFC web site after the event.
I hope you can join us!
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