Audio and Video

Public Safety Insights: How to Create a Community of Advocates for Public Safety

This one-hour webinar is designed to help first responders engage the public in realistic conversations about the impact of budget cuts on public safety. The objective is to ensure that politicians and administrators who allocate scarce resources among competing priorities are fully and accurately informed about the consequences of the choices before them. Teach your community members how to be effective advocates for the level of public safety they want and deserve.

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Impressing the Community and Rallying Key Support – June 4, 2013   

How effectively does your department communicate the value it provides to your community? Would you like to learn some proven marketing techniques and hear what other departments are doing to communicate their value? If so, I invite you to join me for this one-hour IAFC-sponsored webinar. In addition to discussing specific techniques for communicating your department’s value, we address ways to mitigate some of the obstacles that often accompany innovation and change efforts.

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Relationship Interoperability: How to Excel at the Human Side of Operational Effectiveness

Although the term “interoperability” usually is associated with communication systems and processes, the fact is that human beings are required to plan, develop, operate, and maintain them. As a result, people are an integral part of operational effectiveness. If fire and rescue leaders are to maximize the likelihood of achieving their mission, both day-to-day and in times of emergency, they must rely on both internal and external relationships that they have developed over time. Thus the quality of those relationships is mission-critical. Join me for this one-hour IAFC-sponsored webinar to learn some practical, immediately usable tips and techniques that will enhance good relationships and improve your interactions with those on whose collaboration, assistance, and/or support you rely.

Click here to view the presentation online or to download it. ( Note: Just follow the on-screen instructions and the presentation should begin to play online or download.)

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