March 26, 2014 VOLUME 2, ISSUE 6 A Quick and Easy Way to Demonstrate Your Agency’s Value Public Safety Insight: You can demonstrate your agency’s value easily by re-framing existing data in ways that people care about and can understand quickly. Fire Chief Dennis Mueller of the Lake Havasu City (AZ) Fire Department knows what [Continue Reading…]
Public Safety Insights Newsletter: February 26, 2014
February 26, 2014 VOLUME 2, ISSUE 4 Teamwork Gold from a U.S. Olympian Public Safety Insight: The best team members know that for the good of the team, sometimes they must give less than 100% of their individual efforts. Recently I spoke with an athlete who is a veteran of three U.S. Olympic water [Continue Reading…]
Filed Under: Newsletters
Public Safety Insights Newsletter: February 12, 2014
February 12, 2014 VOLUME 2, ISSUE 3 How to Align Others’ Interests with Your Own Public Safety Insight: To align others’ interests with your own, appeal to their enlightened self-interest. Fire Chief Kingman Schuldt is a leader on a mission, charged with merging two southwest Florida fire districts, East Naples and Golden Gate. Since [Continue Reading…]
Filed Under: Newsletters
Public Safety Insights Newsletter: January 29, 2014
January 29, 2014 VOLUME 2, ISSUE 2 The Power of Procedural Fairness Public Safety Insight: People will accept even undesirable outcomes if they believe that the process used to arrive at those results is fair. Leaders constantly have to make tough decisions that result in outcomes over which they have little or no control, such [Continue Reading…]
Filed Under: Newsletters
Public Safety Insights Newsletter: January 15, 2014
January 15, 2014 VOLUME 2, ISSUE 1 Specificity Works Wonders Public Safety Insight: Asking specifically for what you want or need will enable people to do a better job of helping you achieve your objectives. When you ask people to do things, do you always get the results you expect? If not, you can significantly [Continue Reading…]
Filed Under: Newsletters
Public Safety Insights Newsletter – December 30, 2013
December 30, 2013 VOLUME 1, ISSUE 5 How to Ensure Your Data Tell a Compelling Story Public Safety Insight: To maximize the effectiveness of your data, put them in a context that has meaning for your intended audience. Do your data tell the story you intend to convey to your audience? Is the message received [Continue Reading…]
Filed Under: Newsletters
Public Safety Insights Newsletter – December 18
December 18, 2013 VOLUME 1, ISSUE 4 How to Change the Public Safety Conversation Public Safety Insight: To change the conversation about public safety, change the question. The way you define and discuss any issue determines the likelihood that you can resolve or address it successfully. "Framing" means to put something in perspective so you [Continue Reading…]
Filed Under: General, Optimizing Performance
Public Safety Insights Newsletter – December 4, 2013
December 4, 2013 VOLUME 1, ISSUE 3 Are You Measuring the Right Things? Public Safety Insight: The most influential, indispensable measures of an agency’s impact are those that demonstrate its contribution to the community’s well-being. What do your measures say about your agency’s priorities? Do they emphasize its activities and performance? Or do they demonstrate [Continue Reading…]
Filed Under: Newsletters
Public Safety Insights Newsletter – November 20, 2013
November 20, 2013 VOLUME 1, ISSUE 2 The Power of Asking, “What’s Your Job?” Public Safety Insight: To increase performance, re-focus employees’ attention from their tasks to the agency’s purpose by asking, “What’s your job?” If you ask your employees, “What’s your job?,” what percentage of them would respond by listing their ranks/titles, [Continue Reading…]
Filed Under: Newsletters, Organizational Effectiveness
Public Safety Insights Newsletter November 6, 2013
November 6, 2013 VOLUME 1, ISSUE 1 To Maximize Success, Begin with the End in Mind Public Safety Insight: For any project or mission, agree on a clear desired outcome before you consider the tactics and inputs. What are the benefits of beginning a project with the end in mind? Compelling results: employees and [Continue Reading…]
Filed Under: Newsletters
