Here is a partial list of outcomes that Dr. Pat Lynch has helped her public safety clients achieve, and brief descriptions of how they were attained:
|
Outcomes |
Methods |
| More cohesive leadership team | Facilitated executive development workshops |
| Enhanced leadership skills | Provided executive coaching to a new fire chief |
| Ability to educate members and stakeholders about the value the agency provides the community | Created and implemented a service optimization process |
| Optimized staff resources | Developed a systematic process for prioritizing and allocating staff resources |
| Improved organizational effectiveness | Developed a process to capture institutional knowledge |
| Ability to fill open positions with people who are willing and able to perform the necessary tasks and achieve the desired outcomes | Created a comprehensive succession process and detailed implementation plan |
| A clear direction for the agency | Designed and managed a collaborative process to develop a department strategy; wrote a detailed implementation plan |
| Dramatic reduction in the number of disciplinary issues that require referral to city HR department for resolution | Designed and facilitated a collaborative process to identify and define core values in behavioral terms at the agency, work unit, and individual levels |
| Improved alignment throughout the agency | Designed and facilitated a collaborative process to create a shared vision of the agency’s desired future by its members |
| Retention of two experienced supervisory level officers | Mediated a successful resolution of a highly charged workplace conflict between two supervisory level officers that negatively affected their performance |
| Reduction of the amount of time spent by executives on stakeholders’ complaints about officers’ conduct | Designed an organizational complaint resolution process that was perceived as fair and consistent by officers and by stakeholders |
Would you like to find out how you can get results like these? Contact Pat to schedule a no-obligation phone conversation to discuss your organization’s needs.
