7 Tips for Setting Priorities Successfully

Note: This post originally appeared on my Optimize Business Results blog on November 21, 2009. One set of skills that is critical in any organization is that of setting, aligning, and implementing priorities. These skills are particularly important today, as organizations struggle to “re-group” in the aftermath of radical changes caused by the economic downturn. [Continue Reading…]

SUSTAINABLE LABOR-MANAGEMENT COLLABORATION: THE “HONEYMOON” DOESN’T HAVE TO END

Five months into his job, a newly appointed fire chief spoke enthusiastically about the forward momentum of his department, the support from his Board of Fire Commissioners, and the collaborative nature of labor-management relations. Yet during our conversation he twice raised a question that troubled him: is the current harmony between labor and management sustainable? [Continue Reading…]

14 COMMON MISTAKES MADE BY NEW (AND NOT SO NEW) FIRE CHIEFS

After working with four new fire chiefs over the last six years, I’ve noticed some dysfunctional patterns of behavior that, if not corrected, have a significant negative impact on the new chiefs’ ability to create and maintain their departments’ forward momentum. Based on my observation and experience, here are fourteen of the most common mistakes: [Continue Reading…]