If you missed our IAFC-sponsored webinar, Relationship Interoperability: How to Excel at the Human Side of Operational Effectiveness, you can listen to it now! Simply go to the Resources page of this web site and scroll down to the bottom. And let us know what you think! © 2014 Pat Lynch. All rights reserved.
IAFC Webinar: Relationship Interoperability: How to Excel at the Human Side of Operational Effectiveness
January 7, 2014 by Leave a Comment
How would you rate the quality of your relationships with internal stakeholders such as personnel, union officials, and in-house governance bodies (e.g., fire commissioners)? What about your relationships with external stakeholders such as the public, partners, and decision-makers (e.g., politicians, administrators)? Would you like to learn some practical, immediately usable tips and techniques [Continue Reading…]
Why Insisting that Employees “Do More with Less” is a Mistake, and How You Can Stop Making It
November 25, 2012 by Leave a Comment
Note: This post originally appeared on my Optimize Business Results blog on July 4, 2011. One of the biggest and most preventable mistakes I see employers making in response to layoffs, furloughs, and budget cuts is what I call the fallacy of “doing more with less.” The admonition to “do more with less” has become [Continue Reading…]
Are You Treating the Symptoms or the “Disease?”
November 25, 2012 by Leave a Comment
Note: This post originally appeared on my Optimize Business Results blog on January 19, 2011. Editorial changes have been made here. On January 18, 2011 a high school student in Gardena, CA brought a loaded gun to school in his backpack. During the third period class he dropped the backpack on a desk, causing the [Continue Reading…]
How to Sustain Behavioral Change in the Workplace
November 25, 2012 by Leave a Comment
Note: This post originally appeared on my Optimize Business Results blog on July 29, 2010. Given the dynamic environment in which we live, it should come as no surprise that some behaviors that worked in the past become ineffective over time. As a result, managers not only must persuade employees to adopt new behaviors, they [Continue Reading…]
