January 29, 2014 VOLUME 2, ISSUE 2 The Power of Procedural Fairness Public Safety Insight: People will accept even undesirable outcomes if they believe that the process used to arrive at those results is fair. Leaders constantly have to make tough decisions that result in outcomes over which they have little or no control, such [Continue Reading…]
Public Safety Insights Newsletter: January 15, 2014
January 15, 2014 VOLUME 2, ISSUE 1 Specificity Works Wonders Public Safety Insight: Asking specifically for what you want or need will enable people to do a better job of helping you achieve your objectives. When you ask people to do things, do you always get the results you expect? If not, you can significantly [Continue Reading…]
Filed Under: Newsletters
Public Safety Insights Newsletter – December 30, 2013
December 30, 2013 VOLUME 1, ISSUE 5 How to Ensure Your Data Tell a Compelling Story Public Safety Insight: To maximize the effectiveness of your data, put them in a context that has meaning for your intended audience. Do your data tell the story you intend to convey to your audience? Is the message received [Continue Reading…]
Filed Under: Newsletters
Framing: A Critical Leadership Skill
Although there are many aspects of our lives over which we have little or no control, the fact is that we ALWAYS get to choose how we experience any given situation. Framing means putting something in perspective so you and others can understand it quickly and accurately. It is an essential leadership skill because it [Continue Reading…]
Public Safety Insights Newsletter – December 4, 2013
December 4, 2013 VOLUME 1, ISSUE 3 Are You Measuring the Right Things? Public Safety Insight: The most influential, indispensable measures of an agency’s impact are those that demonstrate its contribution to the community’s well-being. What do your measures say about your agency’s priorities? Do they emphasize its activities and performance? Or do they demonstrate [Continue Reading…]
Filed Under: Newsletters
Public Safety Insights Newsletter – November 20, 2013
November 20, 2013 VOLUME 1, ISSUE 2 The Power of Asking, “What’s Your Job?” Public Safety Insight: To increase performance, re-focus employees’ attention from their tasks to the agency’s purpose by asking, “What’s your job?” If you ask your employees, “What’s your job?,” what percentage of them would respond by listing their ranks/titles, [Continue Reading…]
Filed Under: Newsletters, Organizational Effectiveness
Public Safety Insights Newsletter November 6, 2013
November 6, 2013 VOLUME 1, ISSUE 1 To Maximize Success, Begin with the End in Mind Public Safety Insight: For any project or mission, agree on a clear desired outcome before you consider the tactics and inputs. What are the benefits of beginning a project with the end in mind? Compelling results: employees and [Continue Reading…]
Filed Under: Newsletters
Public Safety Insights Newsletter
Public Safety Insights is a concise, bi-weekly newsletter letter written specifically to help first responders maximize their performance. It focuses not just on WHAT to do to remove obstacles to performance, but offers practical tips on HOW to achieve organizational excellence. You may read it here on my blog, or if you would prefer to [Continue Reading…]
Filed Under: Announcements, Newsletters, Optimizing Performance, Organizational Effectiveness
